Storage resources, policies and FAQs

After your reservation is complete, we ask for a valid government-issued ID. We also reserve the right to request proof of insurance, current registration and a copy of the title.

No. Leases run month to month and renew automatically unless you tell us otherwise. Rent for as long as you need, and no longer.

Yes. We offer special rates for Military, First Responders and Teachers, reduced rates for longer-term leases, and a referral reward program for current customers. Contact our management team for current offers.

Autopay is the simplest way. Set it up on our website with the Pay Bill button at the top of the page. You can also pay in the Titan Storage app or by calling the facility during regular business hours.

All major credit cards, including Visa, MasterCard, American Express and Discover. We also accept electronic checks from a checking account through ACH (Automated Clearing House).

Rates depend on unit size and included features. Every price is listed openly online. Check live availability to see each unit type with its availability, price and any current offers.

Right away. Our reservation and rental system is contact free. If a unit that fits your needs is available, you can rent and sign your lease online at any time. Once you sign, your access code arrives by email and you can move in day or night.

Yes. Leases are month to month and renew automatically at the end of each cycle, so we require 15 days notice before you move out. Submit it in the Titan Storage app, or contact management by email or phone.

Not directly. We are building relationships with third-party providers who meet our standards, and we are happy to refer you to one. Many services can take place here at the facility. We cannot vouch for every provider, so please compare to make sure you get the best service at the best rate.

No. The facility is fully automated. Current tenants have 24-hour access with their own unique access code. Prospective tenants need to contact management to get in. Schedule a tour and we will answer your questions on site.

Any vehicle that meets our policies. Every vehicle must be insured with current registration. Boats must be on a trailer and either registered with the Coast Guard or show visible registration numbers. RVs must be in good working order with no leaks of any kind. Classic cars, motorcycles and other collectible vehicles must be insured, and owners should take steps to prevent fluid leaks.

Regular maintenance is usually allowed if it does not disturb other tenants, make a mess or break our policies. Minor repairs that need no power tools and create no dust, sparks, heat, odors or loud noise may be allowed with permission. Major repairs, overhauls and restorations are not allowed. Special permission is at the manager’s discretion and may be revoked at any time, with or without notice.

Yes for stored vehicles and vessels, which must carry an insurance policy. Insurance is the tenant’s responsibility. Titan Storage does not insure your vehicle or property and does not currently offer third-party insurance. Personal property coverage is the owner’s responsibility, though a homeowner’s or renter’s policy may partly cover it.

Use the Titan Storage app. It lets you create a report and attach a photo, and it goes straight to management, who will follow up as quickly as possible. In an emergency, dial 911. If it is not life threatening, call us at (251) 929-6464 as soon as you can so we can respond fast.

Yes, with a few firm rules. No retail transactions on the premises without management approval. Customers are not allowed on site without management approval, and must be escorted by the tenant. No manufacturing, construction or manned office use. Any unsafe or disruptive use is grounds for lease termination and prompt eviction. Business storage can be complicated, so please contact management first.

Yes and no. It depends on what is stored in the unit and on the state laws that govern storage auctions. Our lease agreement covers this in detail. In short, we reserve the right to dispose of or sell property to recover associated expenses, damages and unpaid rent and charges.